Customers of this website, promoted by Ana Lisboa, Sole Proprietor, with Tax Identification Number (NIF) 291758347, can submit complaints through the electronic complaints book.
A complaint submitted on this Digital Platform has the same validity as a complaint made in the physical complaints book.
Thus, whenever a complaint is filed on the Digital Platform, it will be forwarded to the regulatory authority (ASAE) and the managing entity (Ricardo Dias).
Although the right to complain is an extremely useful tool, you also have the right to praise and make suggestions, both to the regulatory authority and to the project promoter. Try saying something positive.
Access the Online Complaints Book
here.